What are the services included in freight forwarding?

 Freight forwarders act as a ‘One Stop Shop’ for logistics services. They offer different transport modes such as sea/ocean freight, rail freight, road transport and air freight.

Freight forwarders use their trusted contacts with carriers and partners from air transport specialists and trucking companies to shipping lines in order to negotiate the best possible price and optimum routing. Freight forwarding services cannot be underestimated in the global transport of cargo.

Normally a freight forwarder handles a large volume of shipments, even from one international destination to another, so they are a key part in triangular operations. At least three companies are involved in triangular operations (manufacturer, intermediary and final customer), each located in different countries, although there is a single delivery of goods and a single transport.

Value-added services:

Advice on optimising transport costs: freight charges, special documentation costs, customs clearance expenses, customs duty


Cargo insurance: advantageous conditions at competitive premiums

Advice for proper packaging, labelling, loading and stowage of merchandise

Reports, custom performance reports and carbon footprint KPIs

Tailored solutions for each project

Supply chain optimisation advice on the best means of transport and the best route for a shipment according to origin, nature of the merchandise, destination, seasonality, danger, and urgency of the merchandise (air, sea, rail or road)

Customs advice, from the appropriate tariff item for your merchandise to the necessary documents for customs clearance, dedicated storage, and logistics services.

In addition to all the above benefits Agora Freight has its own online freight services.

You can search for a rate and book the cargo via the online system, after a booking is made you will be contacted directly by one of our freight forwarding specialists who will look after your shipment.

It is important to understand that it really is only the freight forwarder who can offer all the freight forwarding services that you may require.

Shipping lines operate the ships and own the containers, airlines operate from one airport to another, trucking companies collect and deliver cargo via truck – while these are very important elements in the process, they do not encompass the entire and required freight forwarding services that modern day multi modal services demand.

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